Refund policy

Refund & Exchange Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns & Exchanges

You may return or exchange items within 14 days of receiving your order. Items must be unused, in their original condition, and in their original packaging.

How to Request a Return or Exchange

To initiate a return or exchange, please contact us with your order number and reason for return. We will provide you with instructions on how to send the item back.

Refund Process

Once we receive your returned item and verify its condition, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method.

Exchange Process

For exchanges, we will ship the replacement item once we receive and verify your returned product.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

Non-Returnable Items

Certain items may not be eligible for return or exchange. Please contact us if you have questions about specific products.

Contact Us

For any questions about returns or exchanges, please reach out to us through our Contact Us page.